Coverage

The Scorecard – areas covered

The scorecard addresses various areas of collaboration and
electronic exchange of information in the Supply Chain, some of which are:

Collaborative Forecasting Collaborative Planning (S&OP etc) Inventory visibility across supply chain Collaborative Product Lifecycle Management Collaborative Manufacturing (outsourced, 3PM) Collaborative Logistics (3PL) On-line sharing of business rules and policies Joint Performance Measurement, KPIs Vendor selection (tendering, evaluation)

Electronic ordering, receipt of orders / enquiries Electronic product tracking and traceability Electronic goods receipt confirmation Real-time (available to promise) and order promising Electronic invoicing and invoice receipt On-line payments and banking Electronic transactions with government Electronic sharing of design and specifications.

The Scorecard - example

Key definitions

Internal (customers / suppliers): customers / suppliers who are part of the same company / global organisation but exist outside Singapore. For example, if you represent a global or regional planning team, then please treat all the manufacturing plants and suppliers as your suppliers and the sales and marketing departments / affiliates as your customers External (customers / suppliers): customers / suppliers who are not internal are by default external Open standards: An Open Standard is more than just a specification. The principles behind the standard, and the practice of offering and operating the standard, are what make the standard Open

Not relevant: It is possible that in certain cases, some questions or even entire sections are not applicable due to the nature of the business e.g. logistics companies will not do any ‘make’ processes which will be ‘NR’. Note that if a certain process is not implemented but is relevant to the nature of business, it will be scored as ‘Zero’ Demonstrated capability: the audit aims to rate organisations based on their demonstrated capability – having the infrastructure and systems to conduct e-business by itself will not earn higher scores, these must be demonstrably used and evidence produced to get credit Relevant numbers: while computing the ‘extent’ of use of e-business (limited / significant / minimum) the relevant numbers must be used – e.g. if computing % orders received electronically for MTO items, then only numbers pertaining to sales of MTO items must be considered.